The Captains Journal - Electrical Blog

When to call an emergency electrician

Electrical faults happen, normally when you least expect them and also at the most inconvenient time possible. More often then not faults will happen either at night or on the weekend. When faults like these occur it helps to know the difference between what is a routine electrical problem and what is classed as an emergency electrical situation.

When to call an emergency electrician

Difference between routine and emergency electricians

The major difference between emergency electricians and routine electricians is their work times. Routine electricians will typically work either 7 to 3 or 9 to 5 Monday to Friday having the weekends and every public holiday off. Emergency elecricians are available 24 hours, 7 days a week, 365 days a year.

It is important to note that emergency electricians typically charge a higher hourly rate than routine due to being available 24 hours and having to be fully stocked at all times as there is not electrical stores open at 2 to 3 in the morning. A fair amount of electricians conduct routine electrical work during the day with planned scheduled clients and then switch to emergency call outs after hours.

If you are unsure you can always call your local electrician and ask if they have an emergency after hours service.

What type of electrician do I need?

When trying to work out what type of electrician you need you must first assess the issue that you need them for. Things like a blown light fixture or a zapping sound when you turn on a power point for example can simply not be used and put off until it can be fixed by a routine electrican.

When an electrical fault occurs ask yourself:

  • Am I able to live without this electrical device/item/service until normal business hours?
    • If yes - do not use the electrical device/item/service and book a routine electrician
    • If no - it is a good time to get on the phone to your local emergency electrician
  • Is it possible to cut the power to the faulty device/item/service?
    • If yes - do so asap and contact your local electrician the following business day
    • If no - it may be a good idea to contact your local emergency electrician
  • Is the fault making a zapping sound or smells like its burning when turned on?
    • If yes - cut the power and call your local emergency electrician immediately
    • If no - you should be able to wait and get a routine electrician to come out and fix it
This is a guide only for informational purposes. If you feel as though that your electrical problem is an emergency and requires immediate attention then we highly advise that you contact your local emergency electricans.

Common Electrical Issues

When it comes to electrical emergencies they always happen at random times and more often then not completely without warning. Some of the more common electrical problem that will happen are:

  • Burning smell/flames or black soot from switches
  • Power loss
  • Exploded fusebox/Fuses in electrical box
  • Buzzing/zapping sound from light and power switches
  • Constant power trips
  • Safety switch wont stay on

More Information

If you would like more information on the differences between emergency electricans and routine electricans feel free to fill in our contact form and one of our friendly staff will get back to your regarding your query.


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